be Prepared [theory] So I find words I never thought to speak In streets I never thought I should revisit When I left my body on a distant shore. tics f Unit 10 tics, food and entertainment Tourist information centres T. S. Eliot TOURIST INFORMATION CENTRES Specific places of interest Where? consultancy service diplomatic and consular office hospitality sector information point interactive map promotional strategy tour itinerary tourist activity walking trail welcome centre temporany exhibition 194 A Areas rich in sightseeing opportunities How? Trained personnel, maps, brochures Website Why? To support the image of the country abroad To increase tourist numbers tourist information centre (TIC) is an office that provides information to tourists about the local area and its sightseeing and entertainment 97 opportunities. They can be situated at a specific place of interest, and in this case they offer detailed information on sports activities, walking trails and temporary exhibitions related to that specific attraction etc.; or in an area with several sightseeing possibilities. In this case tourists are advised about the different visiting opportunities in the area. The office is generally located at the airport, in the city centre or close to the most relevant landmark/s. Information offices may offer different services depending on the country in which they are located, but they all have in common the promotion of the image of the country abroad and the development of tourist numbers visiting the country. In the UK they are mainly run by the BTA, the British Tourist Authority; in the USA they are called welcome centres and they are normally situated at the entrance of each state. In Italy it is the ENIT that has information points in the most important tourist locations. It supports the Italian Brand abroad by marketing activities that will target possible visitors by informing them of the visiting opportunities available. This is done by addressing tour operators, agencies and final consumers by: promoting the various tourist aspects of each region and of Italy as a whole putting together promotional strategies with the aim of informing countries abroad of what Italy has to offer as a tourist destination providing consultation and assistance with regards to the tourist promotion of products organising consultancy services, assistance and collaboration to promote and better develop the hospitality sector collaborating with the various diplomatic and consular offices of the Ministry of Foreign Affairs. More recently, all these agencies have developed online websites. These have the advantage of being available for consultation prior to departure, allowing tourists to decide on the length of stay, accommodation itineraries and tourist activities in advance. They also offer the advantage of being extensively informative, as it is easy to upload interactive maps, photos or detailed descriptions.