[summing up] be Better Vocabulary and phraseology 1 Underline the odd one out in these groups of words. Give reasons for your choice. 1. camera 2. republic 3. briefcase 4. border 5. glacier 6. bay mobile monarchy pencil case boundary pond tide laptop Commonwealth beauty case pass stream wave brochure democracy suitcase frontier lake peak 2 Choose the most appropriate/polite response to these situations. 1. A customer needs to talk to a travel agency manager. He/she asks... a. Hello, is there Mr Merry? 4. b. Hello, could I talk to Mr Merry? c. Hello, do you know if Mr Merry is at work? 2. A receptionist needs to write down a customer s name. She/he asks... a. Spell your name, please, madam/sir. 5. b. Could you spell your name, please? c. What s the spelling of your name, please? 3. In the conclusion to a circular letter you should write... a. I hope to hear from you soon, bye. b. Best wishes, c. Yours sincerely, You are enclosing some material in your letter, you should write a. Please find here attached our new brochure. b. We have included our new brochure. c. You will find our new brochure. You are sending a formal letter to a hotel manager. You start your letter with a. Dear sir Wilson, b. Hello Mr Wilson. c. Dear Mr Wilson, Contents 3 Fill in the gaps with these words. competitive expensive leisure mass niche origin outbound prosperity travelling urban Tourism usually refers to the action of 1. .................. for a minimum of 1 night to a maximum of 1 year for a number of different reasons, which may include business, 2. .................. or religion. Experts classify tourism in three ways, according to its location: inbound, 3. .................. tourism and domestic tourism. All of them generate economic 4. .................. in the countries of 5. .................. and destination. Tourism can also be classified on the basis of the types of tourists and their destinations. Mass tourism usually involves big numbers of people and offers package travel at 6. .................. prices. By contrast, 7. .................. tourism and upmarket tourism are addressed to privileged élites who can afford more 8. .................. products. When tourists go on holiday, they can choose an 9. .................. or rural destination; a resort, instead, is a typical target for 10. .................. tourism. 4 1. How do we define the motivations 2. 3. 4. 5. 70 Match each question to its answer. which make tourists choose a certain destination? What are the reasons behind a tourist s desire to travel? What are tourism flows? Can you give a few examples of holiday resorts? What are you going to visit if you are interested in built destinations? a. Travellers may want to travel because they seek recreation for business reasons or because they want to visit family relations. b. Ski resorts or theme parks. c. The factors which influence the choice of a certain destination are called push factors or pull factors. d. A church, a museum or a bridge. e. They are movements of people from tourism generator countries to tourism spender countries.