2 unit You ll learn what type of business a hairsalon can be about the staff s main duties about the staff s personal presentation and behaviour how to welcome and attend to clients what to do when the clients leave the salon about the sale of products how to give directions and talk about opening times I ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. Maya Angelou staff SOFT SKILLS A HAIRSTYLIST S OR BARBER S DUTIES ability to work in a team: capacità di lavorare in gruppo cooperation: cooperazione helpfulness: disponibilità ad aiutare honesty: onestà motivation: motivazione patience: pazienza professionalism: professionalità reliability: affidabilità to blow-dry/style/shape hair: asciugare/fare la messa in piega/dare forma ai capelli to curl/perm hair: arricciare i capelli/fare la permanente to cut/trim hair: tagliare/spuntare i capelli to dye hair: tingere i capelli to shampoo, condition and rinse hair: lavare, mettere il balsamo e sciacquare i capelli to shave and groom men s beard: rasare e curare la barba degli uomini to straighten/wave hair: lisciare/ondulare i capelli to weave hair: intrecciare i capelli