CONTENTS 1 3 unit unit The salon HAIR VOCABULARY ...................................................... 11 SKILLS 31 SKILLS The business of hair beauty .............................. The plan of a hair salon ........................................ The basics of a hair treatment ........................ Hair beauty boosters .............................................. The image of a hair salon .................................... Assessing the time of a treatment .............. 12 13 14 15 16 17 COMMUNICATION Numbers VOCABULARY ...................................................... ............................................................................ WORKBOOK Unit 1 ....................................... 18 Hair structure and function ............................... The growth cycle of hair ...................................... Types of hair ................................................................... Hair conditions and problems ......................... 32 33 34 35 COMMUNICATION Welcoming and profiling ..................................... 36 WORKBOOK Unit 3 ...................................... 144 Extra videos Games and interactive activities Real-life activities 140 Extra videos Games and interactive activities Real-life activities 2 4 unit unit STAFF SHAMPOOING VOCABULARY ...................................................... 21 SKILLS 39 SKILLS Better alone? ................................................................. A hairstylist s job ........................................................ First impressions count! ....................................... Nice to meet you! ...................................................... Salon etiquette ............................................................ R&R: the key to success ...................................... 22 23 24 25 26 27 COMMUNICATION Directions and opening times ......................... 28 WORKBOOK Unit 2 ...................................... 142 Extra videos Games and interactive activities Real-life activities 6 VOCABULARY ...................................................... Before shampooing ................................................. Choosing the right products ............................ Shampooing and conditioning ....................... 40 41 42 COMMUNICATION Apologising and instructing WORKBOOK Unit 4 ............................. 44 ..................................... 146 Extra videos Games and interactive activities Real-life activities