UNIT 2 STAff UNIT 2 staff workbook 1 Completa le frasi con 8 verbi scelti tra questi 10. apply attend be buff do ensure have keep make welcome 1. 2. 3. 4. 5. 6. 7. 8. 2 . . the ability to work in team . . to phone enquiries . . records of payments . . clients . . nails . . make-up . . the bookkeeping . . punctuality Chi sono queste persone? Completa le definizioni con queste figure professionali. client employee franchising beautician leader professional salon receptionist self-employed 1. 2. skills A person who works for himself/herself is .... .. The kind of system in which a person uses a trademark and benefits from its system is called 3 Are you looking for an exclusive beauty salon franchise 1. shop/opportunity? JEAN-LUC is your answer. In the last years we have become leaders in 2. setting up/closing down businesses. We have already opened 800 3. supermarkets/stores all over the world and we intend to double by 2030. We assure the same high quality 4. business/service with English-speaking 5. staff/employer in all our centres, where the clients will always find excellence, passion, and a genuine 6. desire/order to give the gift of Beauty . We also rely on exclusive contacts with the best beauty 7. influencers/producers, who bring a world of incredible possibilities to our 8. looks/research for real beauty. So don t hesitate to join us! 4 .. . 3. A person who works for somebody else is an .. . 4. Fill out inventory reports 2. Follow organisation standards and legal regulations 3. Give advice 4. Maintain and update technical knowledge 5. Answer phone calls 6. Maintain safe and healthy conditions services is called a .. . 7. Meet the clients desires about styles A person who is the first contact between the salon 8. Place orders and verify receipts A person who directs a group of people is a .. . 6. A person who goes to a salon for its services is a .. . 7. 8. Ricordati di alcuni dei tuoi compiti. Scrivi T (technical) nel riquadro se si tratta di compiti tecnici o B (business) se si tratta di compiti d ufficio. 1. A person specialised in a certain work is a .. . 5. Completa questo volantino con l espressione corretta tra quelle proposte in corsivo. A person who provides a wide range of beauty care and the clients is a .. . 5 1. 2. 3. 4. 5. 6. 7. 8. 146 Alcune di queste frasi pronunciate da un team leader sul lavoro in un salone non sono corrette. Segnale con una crocetta ( ). Check that your client is comfortable. Only sterilise the tools at the end of the day. It is important to analyse the client s skin for the right type of treatment. Don t talk to clients. A good leader must know what their team needs. Person hygiene is very important. Uniforms are not important. Your looks are important for the client s trust in you.