MAKING RESERVATIONS
4. Write an email for the following situation.
Paul Gardner, a man with a mobility impairment – he uses a wheelchair – is planning a holiday with his family.
He needs to make a reservation for himself and his family in a hotel.
Write an email to make a reservation for 2 adults, one in a wheelchair, and 2 children, for 10 nights, from 1st to 10th August.
The following is a template to help you.
Dear Sir/Madam,
I would like to make a reservation for .................................... room/s for .................................... people, .................................... adults and .................................... children, for .................................... nights, from .................................... to .................................... .
One adult is disabled and .................................... .
We will arrive on .................................... at .................................... and will leave on .................................... .
Please make the reservation in my name: .................................... .
I look forward to receiving your confirmation.
Yours faithfully,
.................................... .
5. Roleplay this situation.
Paul Gardner and his family are enjoying their holiday at the hotel.
A friend has just suggested a restaurant. Before booking, Jane, Paul’s wife, makes a phone call to enquire about architectural barriers. She asks about access to the restaurant and facilities for disabled people.
Student A: write down Jane’s questions. If the answers are positive, make a reservation for a table for 4 people.
Student B: be ready to say that the restaurant is accessible to disabled people and provide all the information requested. Reserve a table for Jane.
