114 Can you give examples of virtual assistants? Recommendation engines are systems that use machine learning to generate suggestions personalised on individual users tastes and behaviours. fraud: frode hazardous: rischioso ARTIFICIAL INTELLIGENCE What is AI? Artificial Intelligence, or AI, is a field of computer science dedicated to creating systems that can perform tasks that typically require human intelligence. There are different types of AI: narrow or weak AI is designed and trained for a specific task, like a virtual assistant or a recommendation engine ; general or strong AI is a type of AI that can potentially understand, learn, and apply knowledge across a wide range of tasks, much like a human would, but it has not been fully achieved yet. Where is AI employed? AI is used in almost every field of activity today; in particular, it has proved particularly useful in: e-commerce: AI has improved online shopping through personalised product recommendations based on the customer s preferences. Pros and cons of AI Some advantages of AI are the following: automating repetitive tasks, where AI systems substitute humans, increasing productivity and speed; continuous availability: un like humans, AI systems can work without breaks, providing continuous service and support; improved safety: in dangerous environments, AI-powered robots can be used instead of humans to perform hazardous tasks. On the other hand, the use of AI may also lead to some problems, such as: the potential substitution of human workers in lowly specialised jobs; healthcare, improving diagnostics and personalising treatments; the lack of emotional intelligence, empathy, and the creativity that comes from human experience; finance, where it is a powerful tool for fraud detection, risk assessment, and trading; the risks connected to data security, as personal data could be compromised or misused; transport, with the development of self-driving vehicles that use sensors and computer vision to travel; an excessive dependence on it, which could lead to a decline in problemsolving skills and critical thin king abilities. 10 The following statements are false. Correct them. 1. There is one type only of AI. 5. AI is not always available. 2. AI is not used in the medical field. 6. In dangerous situations, AI systems must always be controlled by humans. 3. In the transportation field, AI produces robots that can drive vehicles. 7. AI cannot replace humans in simple, repetitive jobs. 4. E-commerce companies cannot monitor customers tastes with AI. 8. Creative thinking and problemsolving skills can be improved in people who use AI. 5.1 CIVIC EDUCATION 265