Carla Finello

Doretta Ardu

Raffaella Beolé

Dominika Rzucidlo

Argomento e obiettivi del testo
 
 Life Stages è un corso di inglese specialistico per il settore dei Servizi per la sanità e l’assistenza sociale.
 
 I contenuti sono ordinati secondo criteri di graduale complessità concettuale e linguistica e vengono esplorati utilizzando le quattro abilità in modo omogeneo e integrato.
 I brani offrono un assortimento di stili, registri e livelli di difficoltà, e sono tratti da fonti diverse ed autentiche: libri e manuali, riviste e quotidiani online e siti web, anche specialistici.
 
 Il testo si propone di:
 
 <ul><li>far acquisire le competenze necessarie per comprendere testi che presentano termini, espressioni, strutture sintattiche e modalità discorsive specifiche del linguaggio settoriale;
</li><li>migliorare le capacità di ricezione e produzione orale e scritta, anche tramite attività tipo Preliminary, FCE e IELTS;
</li><li>consolidare abitudini grammaticali corrette;
</li><li>incoraggiare l'autonomia linguistica e la soluzione di problemi;
</li><li>stimolare l'interesse e la partecipazione attiva degli studenti, dando spazio alla loro esperienza personale e a problematiche di attualità.
</li></ul>La struttura
 Life Stages è diviso in sette Moduli, ognuno dei quali ripartito in un numero variabile di Unità.
 Ogni Unità è suddivisa in brevi Capitoli su due pagine – teoria ed esercizi – per favorire sia uno studio più parcellizzato, sia la scelta antologica da parte dell'insegnante.
 
 Brevi link (curiosità, ampliamenti, rimandi, attività o mini-approfondimenti) arricchiscono i brani per consentire una maggiore interattività. Un ricco apparato iconografico correda i brani di lettura, per ognuno dei quali è previsto un esauriente glossario.
 
 Ogni Unità si conclude con due sezioni:
 
 <ul><li>Vocabulary: con specifiche attività di revisione e consolidamento del lessico;
</li><li>Mapping your Mind: mappa riepilogativa per rappresentare la rete di relazioni tra i vari argomenti dell'unità.
</li></ul>Alla fine di ogni Modulo, il testo propone ulteriori attività:
 
 <ul><li>Key people: persone influenti nell'ambito dell'argomento trattato;
</li><li>Case study: analisi di un evento, un'organizzazione o un problema specifico;
</li><li>Clip: brevi filmati tratti da opere cinematografiche;
</li><li>Civic education: tematiche legate all'educazione civica e alla cittadinanza.
</li></ul>Un ultimo modulo extra comprende:
 
 <ul><li>Hands on: informazioni, consigli utili ed esercizi di role-play per immergersi in situazioni lavorative realistiche;
</li><li>Grammar: ripasso degli argomenti più importanti della grammatica inglese con lessico specifico del settore socio-sanitario;
</li><li>Spunti interdisciplinari.
</li></ul>Contenuti digitali integrativi
 
 <ul><li>Video per attività di listening e speaking
</li><li>Tracce audio in formato mp3
</li><li>Schemi e mappe interattive
</li><li>Testi per attività di approfondimento e di esercitazione
</li><li>Schede di civiltà comparata UK vs US
</li></ul>Teacher's Book. Disponibile sia in formato cartaceo sia digitale.
 
 <ul><li>Programmazione didattica / Piano di lavoro
</li><li>Didattica inclusiva e BES
</li><li>Agenda 2030
</li><li>Test di verifica di tutte le Unità e i Moduli, in formato editabile
</li><li>Soluzioni degli esercizi e note didattiche
</li><li>Audioscript delle attività di ascolto e dei video</li></ul>

MODULE 1 – BODY AND MIND

Unit 1.1 – The human body

The human body, an introduction

Cells and tissues

The skeletal and muscular systems

The nervous and endocrine systems

The cardiovascular and respiratory systems

The digestive and urinary systems

The reproductive system

The sensory systems

VOCABULARY

MAPPING YOUR MIND

Unit 1.2 – Keeping a body healthy

A healthy diet

Vitamins and minerals

Illnesses from food

Hygiene

Prevention

Vaccines

Unit 1.3 – The human brain and mind

The human brain

The limbic system

Memory

Language

Emotions

Imagination

Unit 1.4 – Keeping a mind healthy

Psychology

Psychotherapy

Psychiatry

KEY PEOPLE

CASE STUDY – Joseph Lister's antiseptic method and spray apparatus

CLIP FILM – Inside Out

CIVIC EDUCATION – Vax or no-vax?

MODULE 2 – BABIES AND CHILDREN

Unit 2.1 – Up to the birth

Preconception

Pregnancy

Antenatal screening tests

Labour and birth

Unit 2.2 – Babies

The first months after birth

Breastfeeding

Weaning

Sleeping

Growth, from 0 to 12 months

Fears and anxieties

Needs

Unit 2.3 – Children

Physical and intellectual development

Health checks and common diseases

Contagious diseases and vaccinations

Fears and phobias

Unit 2.4 – Developmental and educational theories

Freud

Piaget

Erikson

Other theories

Play theories

Unit 2.5 – Childcare

In-home care

Out-of-home care

The school system in Italy

The school system in the UK

Childcare legislation and support

CASE STUDY – The curious case of baby cages

CLIP FILM – Harry Potter and the Order of the Phoenix

CIVIC EDUCATION – Marks or no marks at school?

MODULE 3 – ADOLESCENTS

Unit 3.1 – Physical and social issues

Physical changes

Physical problems

Parental and academic pressure

Peer pressure

Bullying and cyberbullying

Relationships and contraception

Unit 3.2 – Psychological issues

Body acceptance and gender identity

Anxiety, FOMO, and hikikomori

167 ADMINISTRATIVE AND SUPPORT CAREERS IN HEALTHCARE   Health data analyst A health data analyst needs a degree in Statistics, Data Science, or Healthcare Informatics to be able to analyse patient data and thus improve hospital efficiency and medical decision-making.   Pharmaceutical and medical sales reps Have you ever thought of becoming a dental assistant? After the high school diploma, you can attend a course which has a duration of 12 months, for a total of 700 hours, divided into hours of theory, practical training, and internship in health, social health, and social facilities. Would you like to work as a pharmaceutical sales representative? Why/Why not? asbestos: amianto compliance: rispetto to encompass: includere lasting: duraturo smoothly: senza problemi switchboard operator: centralinista ward clerk: impiegato di reparto 338 WORK Healthcare is not just about doctors and nurses. Administrative and support professionals play a vital role in ensuring medical facilities run smoothly. Healthcare administration is a dynamic and essential field that encompasses a wide range of roles. In Italy, various career paths exist in this sector, each requiring specific educational backgrounds and soft skills. Administration roles include the following.   Healthcare administrator A healthcare administrator usually requires a degree in Healthcare Management, Economics, or Public Administration, often followed by a Master s Degree in Healthcare Management. The main tasks include overseeing hospital operations, budgeting, and compliance with healthcare regulations. A pharmaceutical sales representative s main responsibilities are serving clients by selling pharmaceutical products and meeting their needs. They travel frequently within their assigned territory and visit hospitals and doctor s surgeries to give present and explain the company s pharmaceuticals . Medical sales representatives deal with medical devices in the same way. Both representatives not only need a solid understanding of the products they sell, but also strong communication and negotiation skills to build lasting relationships. Becoming a medical sales representative usually requires a high level of education such as a bachelor s degree or a Master s in Business Administration, and specialised degrees in business, marketing, pharmacology and pharmaceutical business are in high demand.   Medical secretary A medical secretary requires a high school diploma in administration, healthcare, or secretarial studies, plus specialised courses in medical terminology. The job consists in managing patient appointments, medical records, and communication with healthcare providers .   Other staff Some administrative staff, such as ward clerks or receptionists, have a lot of contact with patients. Other staff such as switchboard operators are based in headquarters buildings and work mainly with other administrative staff. Typists and secretaries may be based in hospitals and have contact with healthcare staff, but little or no contact with patients. 

Administrative and support careers in healthcare

13 14 Answer the questions. 1. What is the primary responsibility of a healthcare administrator? 5. What is the primary role of a pharmaceutical sales representative? 2. Which educational background is generally required to become a healthcare administrator? 6. Which skills are essential for a medical sales representative? 3. What is a key task of a medical secretary? 7. Where do switchboard operators mainly work? 4. What educational background is required for a health data analyst? 8. Which administrative staff members have little or no contact with patients? O R D W S Read the text and complete it with the missing grammatical words. What is Biostatistics? research problems 4. ........................................... diverse as the Biostatistics is the application of statistical techniques determination of major risk factors for heart disease, lung 1. ........................................... scientific research in health- disease and cancer; the testing of new drugs to combat related fields, including medicine, biology, and public AIDS; the evaluation of potential environmental factors health, and the development of new tools to study harmful to human health 5. ........................................... as tobacco these areas. 2. ........................................... the beginning of the smoke, asbestos, 6. ........................................... pollutants. twentieth century, the field of biostatistics has become an indispensable tool 3. ........................................... improving health and reducing illness. Biostatisticians play essential roles in designing studies, analysing data, and creating methods to attack 15 Job prospects 7. ........................................... biostatistics graduates are excellent, 8. ........................................... career opportunities in university research facilities and pharmaceutical and medical device companies. Adapted from: https://www.csueastbay.edu/statistics/ biostatistics-psm/biostatistics.html 168 Listen to a text about a typical day of a pharmaceutical sales rep and decide if the statements are true or false. Correct the false ones. T F 1. A pharmaceutical sales rep starts the day by reviewing and updating their schedule. 2. Pharmaceutical sales reps usually meet healthcare professionals in person at surgeries or hospitals to promote and sell their company s products. 3. The most common approach is meeting HCPs via email or phone. 4. Sales reps are not allowed to text or chat with HCPs under any circumstances. 5. Sales reps do not need to follow up with healthcare professionals after meetings. 6. At the end of the day, sales reps finish their work and they can finally relax. 7.3   CAREERS 339 

Corso specialistico di inglese per sanità e assistenza sociale: competenze linguistiche, esercizi pratici e contenuti digitali integrativi.

Life Stages: Corso Inglese Sanità e Assistenza Sociale

English for Health and Social Services

Life Stages

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